Effective 8 a.m. March 26, Mecklenburg County will be under a stay-at-home order. Code Enforcement staff will continue to conduct permitting, plan review and field inspections as allowed by that order.
As we have been for the last several weeks, we are continuing to make modifications to the ways we deliver our services to protect our customers, staff and community. Among the newest of those modifications are social distancing during field inspections, and, when possible, the use of Live Remote Inspections (inspections performed using “video chat” technology).
While LRIs will be used on many types of projects, effective March 26, 2020, inspections on occupied homes, duplexes, townhouses, apartment units and condo units will be by LRI only to reduce exposure and the risk of transmitting COVID-19. When an LRI cannot be performed or completed, a traditional inspection will be rescheduled for a later date.
Inspectors are also continuing to practice social distancing on job sites. In areas where it is not possible to maintain 6 feet of distance, the inspector may ask for the work area to be inspected to be cleared while he or she conducts the inspection.
- Read our Inspections COVID-19 Interim Policy.
- We have provided more guidance on Live Remote Inspections and social distancing for inspections customers here.
- Our building is still closed to the public, but our customer service center remains available to customers via phone and e-mail.
- Plan review is still being conducted and meetings with customers are being held via video, but effective March 25, no new Express Reviews are being scheduled. Express Reviews that have already been scheduled will proceed as planned.
- The County Fire Marshal’s office will continue conducting inspections and investigations- but will take precautionary measures, as appropriate. Inspections at facilities with populations vulnerable to COVID-19 will be modified on a case-by-case basis for the protection of all involved.
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